FAQ

Common Questions

Frequently Asked Questions AboutAspire Mental Health

Welcome to our Frequently Asked Questions page. We know that seeking psychiatric and mental health care can bring up many questions, and we’re here to help provide clarity. Whether you’re curious about our approach to treatment, appointment scheduling, insurance coverage, or what to expect during your first visit, we’ve gathered the most common questions our patients ask.

 

Below, you’ll find answers organized to address both general practice information and specific details about our psychiatric services. If you don’t see your question answered here, please don’t hesitate to contact our office directly—we’re always happy to assist you.

We provide a range of mental health services, including psychiatric evaluations, medication management, individual therapy, group therapy, and telehealth services.

We treat various mental health conditions, such as anxiety, depression, bipolar disorder, PTSD, OCD, ADHD, and more. Please consult with our team for a comprehensive assessment.

You can schedule an appointment by calling our office directly or using the online booking feature on our website. Our staff will assist you in finding a convenient time.

During your first visit, we will conduct a thorough evaluation to understand your concerns and history. This may include discussing your current symptoms, medical history, psychiatric history, family history, and treatment goals.

Yes, we are currently accepting new patients. Please reach out to us for availability and to schedule an initial consultation.

We accept several insurance plans. Please contact our office or check our website for a list of accepted insurances. Our team can also assist you with any questions regarding coverage.

Please bring any relevant medical records, a list of medications you are currently taking, and your insurance information. This will help us better understand your treatment needs.

If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid cancellation fees. You can call our office or use the online portal to make changes to your
appointment.

Yes, we offer telehealth services for most types of appointments. This option allows you to receive care from the comfort of your home.

We take patient confidentiality seriously and adhere to all HIPAA regulations. Your information will be kept private and secure.

If you are experiencing a medical or mental health emergency, please call 911 immediately. If you are having thoughts of harming yourself or others, contact the Suicide and Crisis Lifeline by calling or texting 988, or use the webchat at 988lifeline.org

We value your feedback! You can send us an email or discuss your experience during your next appointment. Your input helps us improve our services.

If you have more questions, feel free to reach out to us directly!